The John Hirsch and Tom Hendry theatres are accessible for wheelchair users. Patrons should contact the Box Office by phone or email when ordering tickets to request this seating; they are not available online to prevent their being bought by mistake. At the John Hirsch Mainstage, there are three (3) wheelchair-accessible seats available. One is on the right rear of main floor audience, one on the rear left side, and one in the left balcony. At each location, there there is seating available for one wheelchair user and one support person or guest. Balcony seating can be reached by elevator. The elevator is located across the lobby from the main Market and Lily entrance, close to Rorie Street. At the Tom Hendry Warehouse, there are two (2) wheelchair-accessible seats available in the front row (Row A), reached by a ramp on the left side of the lobby. One of these seats is in the centre section of Row A, and the other is in the left section. At each location, there is seating available for one wheelchair user and one support person or guest. If you do not use a mobility device, but still need a seat that you can get to without using stairs, there are limited rows in each venue that can be reached with no or only a few stairs. Box Office staff can help you book these by email or phone at 204 942 6537 / 1 877 446 4500.
Each season, Royal MTC attempts to offer a variety of performances with reduced barriers. In 2022/23, you could attend a performance with ASL interpretation or live audio description. Details about 2023/24 offerings will be available by August!
Audio description can be beneficial to those with vision loss. During audio described performances, audience members will use a receiver and earpiece to hear about the visual elements of the production. This includes a brief introduction and description of physical action and important visual details through the show. These descriptions are voiced live, in real time, by a trained describer. Only patrons with these receivers will hear the description. Equipment is provided by the describers, but you are welcome to bring your own earbuds or portable headphones if you prefer!
Each season, Royal MTC offers an ASL-interpreted performance. For these performances, members of the Deaf community or others requesting ASL interpreters should book tickets online through this link or contact the Box Office to book their tickets in the best sections to view the interpreter. There is limited seating available in these sections. If no one has requested tickets in the interpreter's section 48 hours before the performance, the interpretation is cancelled, so please book in advance!
Warnings about lighting, strobing, sounds such as gunshots, and haze effects used in a performance are written in the program for that show, on the webpage for that show, and on signage posted on all entrance doors to the lobby and theatre. Broad content advisories such as "strong language" or "mature themes" are on the webpage for each show and on signage posted on entrance doors. More detailed content overviews about particular topics and themes are available by contacting the box office by email or phone at 204 942 6537 / 1 877 446 4500.