Your Visit

ACCESSIBILITY

AMERICAN SIGN LANGUAGE (ASL)-INTERPRETED PERFORMANCES

Each season Royal MTC offers one ASL Interpreted Performance for members of the Deaf and Hard of Hearing community. The performance is held at the Tom Hendry Warehouse, where good sightlines ensure patrons don't miss any of the action.

Please note:

  • Limited seating available.
  • When booking tickets (boxoffice@royalmtc.ca), those interested should identify themselves as members of the Deaf and Hard of Hearing community to ensure seating in the section where they can see the interpreters.
  • If no one has requested tickets in the ASL section 48 hours prior to the performance, the interpreters are cancelled.

Our next ASL-interpreted performance is Women of the Fur Trade on Thurs, Mar 12, 2020 at 7:30 PM at the Tom Hendry Warehouse.
Age rating: Grade 9+
Show advisory: Strong language and mature content

RELAXED PERFORMANCE

Each season, Royal MTC offers a relaxed performance, which is designed welcome audience members who would benefit from a more relaxed environment, including (but not limited to) those with sensory sensitivities, learning differences, autism spectrum disorder, and first-time theatregoers. Minor production changes are made to reduce startling effects and there is a relaxed attitude towards audience noise and movement. We invite all patrons to come, be themselves and experience live theatre!

Our next relaxed performance will be The New Canadian Curling Club on Fri, Feb 28, 2020, 7:30 pm at the John Hirsch Mainstage.
Age rating: Grade 9+

Show advisory: Strong language

The New Canadian Curling Club Visual Guide, a step-by-step guide about what to expect when coming to the theatre. Hard copies are also available for pick up at our Box Office, will be available in Dec 2019.

OPEN CAPTION PERFORMANCE

During open-captioned performances, an electronic text display is positioned to the side of the stage, showing what the actors are saying/singing and describing sound effects on stage.
 
This benefits not only Deaf and Hard of Hearing patrons, but also enhances the performance for those in the hearing audience who may have missed a word, phrase, joke or lyric. The majority of patrons use the captions as a reference throughout the performance since they can easily glance at the display while not missing the performance on stage.

Our next Open Caption Performance will be Miss Bennet: Christmas at Pemberley on Sun Dec 8, 2019, 2:00pm at the John Hirsch Mainstage.
Age rating: Grade 6+

WHEELCHAIR SEATING

The John Hirsch and Tom Hendry theatres are both fully accessible for wheelchair patrons. Please notify staff of your needs at the Box Office when ordering your tickets. Sorry, wheelchair accessible seats are not available online at this time.

HEARING-ASSISTANCE DEVICES

Sennheiser Infrared Assisted Hearing Devices are available free of charge to patrons on a first-come, first-served basis. Limited number available; please see the House Manager when arriving at the theatre. For more information, contact the Box Office.

GENDER INCLUSIVE WASHROOMS

Gender inclusive washrooms are located in the northwest corner of the building. All are welcome. 

Customer Service Accessibility Policy